Getting Started · AI Integration

Connect SuiteFleet to Claude

Link your SuiteFleet workspace to Claude using the MCP connector. Once connected, you can query your fleet data, track deliveries, and manage tasks directly from your Claude conversation.

5 minutes

Claude.ai account required

9 steps

TL;DR

In Claude, click + → Connectors → Manage connectors.
Click + Add custom connector and paste https://mcp.suitefleet.com/sse as the URL.
Click Connect, then sign in with your SuiteFleet workspace, username, and password.
When the Connected to SuiteFleet banner appears, ask Claude anything about your fleet.

In this guide

Step-by-step

Open the Connectors menu in Claude

From the Claude home screen, click the + button on the left side of the chat input bar. A menu will appear — hover over Connectors to expand the submenu, then click Manage connectors.

You can also access this from any existing chat. The + button is always visible in the bottom-left of the input area.

Claude home screen — click + then Connectors then Manage connectors — Claude home → + → Connectors → Manage connectors

Open the Add Connector menu

The Connectors settings panel will open. You’ll see existing connectors listed. To add SuiteFleet, click the + icon at the top right of the connectors list — next to the search icon.

Select "Add custom connector"

A small dropdown will appear with two options: Browse connectors and Add custom connector. Click Add custom connector to proceed.

SuiteFleet uses a custom MCP (Model Context Protocol) connector. This is a secure, standard protocol for connecting AI assistants to external data sources.

Dropdown showing Add custom connector option — Select "Add custom connector" from the dropdown

Enter the SuiteFleet MCP details

A dialog will appear asking for a connector name and URL. Fill in both fields exactly as shown:

Name: SuiteFleet URL: https://mcp.suitefleet.com/sse

Once both fields are filled, click the Add button to save the connector.

Copy the URL carefully — make sure there are no extra spaces before or after the address. The /sse at the end is required.

Add custom connector dialog with SuiteFleet name and MCP URL — Fill in the name and URL, then click Add

Click Connect on the SuiteFleet connector

SuiteFleet will now appear in your connectors list under Not connected. Click on it to open the connector detail view. You’ll see the MCP URL and a Connect button — click it to begin authentication.

SuiteFleet sign-in page opens

A browser tab will open with the SuiteFleet authentication page. This is where you grant Claude access to your specific SuiteFleet workspace. You’ll need three pieces of information:

Workspace — your company’s subdomain (e.g. acme for acme.suitefleet.com)
Username — your SuiteFleet email address
Password — your SuiteFleet password

SuiteFleet OAuth sign-in page — SuiteFleet authentication page opens in a new browser tab

Enter your credentials and sign in

Fill in your Workspace, Username, and Password, then click Sign in to connect Claude. This grants Claude read and write access to your SuiteFleet workspace through the secure MCP protocol.

Your credentials are sent directly to SuiteFleet — Claude and Anthropic never see your password. This uses standard OAuth 2.0 authorization.

Filling in workspace credentials on the SuiteFleet sign-in form — Enter workspace, username, and password — then click Sign in

Connection confirmed

You’ll be redirected back to Claude. The SuiteFleet connector will now show a “Connected to SuiteFleet” confirmation banner at the top right. The connector detail panel also shows all 19 available tools with permission settings.

By default, all tools are set to Always allow — meaning Claude can use them automatically. You can change individual tools to Needs approval, Blocked, or Custom if needed.

Claude showing Connected to SuiteFleet confirmation — "Connected to SuiteFleet" — connection is live

Start using SuiteFleet in Claude

Go back to the Claude chat. Click the + button, go to Connectors, and you’ll see the SuiteFleet toggle is now ON. Claude will automatically use SuiteFleet tools when relevant to your questions.

Try asking something like: “How many reattempted orders do I have today?” or “Show me unassigned tasks in the Dubai hub.”

You’ll see “Loaded tools, used SuiteFleet integration” in the response when Claude has successfully pulled live data from your workspace.

Claude responding to a SuiteFleet query about reattempted orders — Claude answering a live SuiteFleet query — you're all set

Available Tools

Once connected, Claude has access to 19 SuiteFleet tools — used automatically when relevant to your questions. No commands needed.

19 tools

Task Management

Create, update, search, and reschedule delivery tasks

createTask

Create a new delivery or collection task from scratch

updateTask

Update the details of an existing delivery task

searchTasks

Search and filter tasks by status, hub, driver, merchant, or date

getTask

Get full details of a delivery task by AWB or task number

getTaskActivities

View the full activity timeline showing every status change and action on a task

rescheduleTask

Reschedule a failed delivery attempt with a new date or updated address

createReturn

Create a return or reverse shipment linked to an existing task

getShipmentPackages

Retrieve the package details associated with a specific shipment task

Drivers & Hubs

Inspect driver assignments, hubs, and operational state

searchDrivers

Find drivers by hub, status, or current load

getDriver

Look up a single driver and their currently-assigned tasks

searchHubs

List all hubs in the workspace with status and capacity

getHub

Get a single hub's full details including drivers and live tasks

Merchants & Customers

Look up the parties on either side of a delivery

searchMerchants

Find merchants by name or status

getMerchant

Get a single merchant including contracts and SLAs

searchCustomers

Search customer records by name, phone, or address

Reports & Workspace

Aggregate metrics and workspace metadata

getWorkspaceSummary

Snapshot of the workspace — task counts, active drivers, today's deliveries

getDailyReport

Day-level KPIs: completed, failed, reattempted, on-time rate

getCarrierList

List every carrier integration available in your workspace

getMcpVersion

Diagnostic — return the active MCP server version

Frequently asked

Do I need a paid Claude account?

A free Claude.ai account works for connecting SuiteFleet — you'll just be subject to the standard rate limits Anthropic applies to free accounts. Pro and Team accounts get higher limits and better long-context handling for fleet-wide questions.

Where exactly is the MCP URL?

The SuiteFleet MCP endpoint is https://mcp.suitefleet.com/sse. Copy it carefully — the trailing /sse is required and the URL must have no extra whitespace.

Does Claude store my SuiteFleet password?

No. Authentication runs through OAuth 2.0 directly between your browser and SuiteFleet. Claude and Anthropic never see your password — they receive a scoped access token issued by SuiteFleet.

How do I disconnect SuiteFleet from Claude?

In Claude, click + → Connectors → Manage connectors, find SuiteFleet in the list, open it, and click Disconnect. The token is revoked immediately and Claude can no longer access your workspace.

Can I limit which tools Claude can use?

Yes. Each tool can be set to "Always allow", "Needs approval", "Blocked", or "Custom" from the connector detail panel. By default everything is "Always allow" so Claude can answer questions without interruption.